Company: GM Financial


Company:  GM Financial 

Nature of Complaint: Vehicle loan; Shopping for a loan or lease 

Result: 

Response from Company: Closed with explanation

Complaint:  Americredit, also known as GM Financial, denied me credit. That ‘s fine ; I got credit elsewhere. But they wo n’t tell me why. XXXX I have gotten a pathetic non-responsive response : Outside of credit program parameters. Credit not granted under the specific terms and conditions and/or conditions originally requested. As far as I can tell, this denial is totally non-responsive, and does not meet the CPFB requirements.. ( 1375298)

 

Submitted on 5/14/15 by a consumer in NH

 


Company:  GM Financial 

Nature of Complaint: Vehicle loan; Managing the loan or lease 

Result: 

Response from Company: Closed with explanation

Complaint:  I have informed the Company I am not allowed to receive personal ” calls at work. The Company consistently call throughout the day.. ( 1360990)

 

Submitted on 5/5/15 by a consumer in LA

 


Company:  GM Financial 

Nature of Complaint: Vehicle loan; Managing the loan or lease 

Result: 

Response from Company: Closed with explanation

Complaint:  I was contacted by a company multiple times within a XXXX minute period. Including XXXX phone calls at my place of work. They called my cell phone at XXXX XXXX XXXX and XXXX. In between those calls they called my place of work XXXX XXXX and XXXX. I have nothing to do with the loan they are inquiring about, there is no way they would have had my phone number information. They did some type of research to find this information and would not stop bothering me. I do not think it is okay for a company to call that much and especially my place of work. That puts a bad image out for me when this issue has nothing to do with me. The company is full of liars. They said that my father and I were both put down as a reference which I know is not true. We have nothing to do with the loan holder and the loan they said was 4 years old and 4 years ago I had a different number and worked for a different company. And my father has had nothing to do with them in many many years. This is not acceptable at all and I hope that someone can do something about this because if they ‘re harassing me like this I ‘m sure it ‘s happening to others.. ( 1356239)

 

Submitted on 5/1/15 by a consumer in KS

 


Company:  GM Financial 

Nature of Complaint: Vehicle loan; Taking out the loan or lease 

Result: 

Response from Company: Closed with explanation

Complaint:  Around XX/XX/XXXX, I purchased a brand new car ( XX/XX/XXXX XXXX Versa ) with a goal of having the car for five years or at least XXXX miles. XX/XX/XXXX, the car started giving me problems, after researching the problem there was a power train issue, which XXXX has an extended warranty for my make and model. After having the car for over a week, XXXX returned the car to me in the same condition. The next day, I returned to car to XXXX, they currently have the car running more test. In addition to not fixing the car, the car failed inspection and XXXX gave me a bill for {$1600.00} to fix the car to pass Maryland state inspection. XXXX ripped me off, I purchased a {$10000.00} car, paid {$30000.00} for the car, it has a balance of {$13000.00}, appraising for {$6000.00} with less than XXXX miles, a refurbished engine and I can not legally drive the car in the state of Maryland. On XX/XX/XXXX, I went to purchase a new car and was told that I would not be able to be financed because of the Versa having a balance of {$13000.00}.. ( 1302287)

 

Submitted on 5/1/15 by a consumer in MD

 


Company:  GM Financial 

Nature of Complaint: Vehicle loan; Problems when you are unable to pay 

Result: 

Response from Company: Closed with explanation

Complaint:  These accounts were opened in approx XX/XX/XXXX-XX/XX/XXXX by AmeriCredit. They have since been sold to GMFinancial. I have the partial acct # of XXXX and XXXX. XXXX was paid in full however XXXX was first delinquent BY the XX/XX/XXXX. GMFinancial is reporting incorrect dates on my credit reports. There have been no activity on these since XX/XX/XXXX. Since it has been over 7-8 years from first delinquency they can not be reporting these to the credit bureaus any longer. I have attached what the report is currently showing and as you can see threy lied on dates …. ( 1349819)

 

Submitted on 4/30/15 by a consumer in NY