Company: Delbert Services


Company:  Delbert Services 

Nature of Complaint: Installment loan; Managing the loan or lease 

Result: Company chooses not to provide a public response

Response from Company: Closed with explanation

Complaint:  The company XXXX ( AKA Deliber Services ) is reporting to the credit agencys that both companies are servicing the loan. Making it appear that I have XXXX loans instead of XXXX. My account has been sold ” between both companies since it was opened. The loan terms violated FL state statue in terms of the amount of interest charged during the loan terms. A complain was filed with the Office of the Attorney General. The State of Florida has also filed a Court case pending a decision in the district court of appeals. Case # is XXXX. The reporting of the negative information has greatly impacted my credit score and has prevented me from obtaining a mortgage for home. Dealing with CashCall/Delibert services in the past has been very difficult. They have employed aggressive and intimidating tracts to service the loan.. ( 1366651)

 

Submitted on 5/11/15 by a consumer in NC

 


Company:  Delbert Services 

Nature of Complaint: Installment loan; Problems when you are unable to pay 

Result: Company chooses not to provide a public response

Response from Company: Closed with explanation

Complaint:  I took out a loan over the phone with XXXX/Delbert & westernsky for XXXX at a monthly payment of XXXX a month but after 6 months they said I still owe XXXX and they also put it on my credit and they are not even license my husband had past a way and that left me in a bad financial burden but I did pay them what I borrowed.. ( 1336108)

 

Submitted on 4/27/15 by a consumer in FL

 


Company:  Delbert Services 

Nature of Complaint: Installment loan; Managing the loan or lease 

Result: Company chooses not to provide a public response

Response from Company: Closed with explanation

Complaint:  Spoke with the dept of loans here in Alabama and was told this company does not have a license to do business in Alabama and that she had sent these companies I mention in this report to you all for investigation from other consumer. I took out a {$2600.00} dollar loan and paid {$290.00} for a year and my balance is still XXXX With past due of {$610.00} and then tried collecting again through XXXX for the total amount of the original loan, now reporting on XXXX with XXXX as a write off of XXXX $ with a {$1600.00} past due balance. I was told by the contact person for bureau of loans that this was given to you all before and is being investigated. Many states have taken action including voided these loans. Please get these predatory people to shut down. Western Sky is the originator of these loans and the document by Delbert services says refer to Western Sky for questions. This info needs to be verified. Western Sky is not doing loans now. I wonder why? They immediately after doing the loan say they sent info via email that they ( Delbert ) would be collecting on the loan. Please do research and figure why did they sell the customers from western sky to Delbert services and now XXXX XXXX. They are killing my credit report because I am refusing to pay after researching they are under scrutiny with other states. This has got to be illegal. They are now trying to collect with settlements for half the amt of the loan and someone has been calling my cell and not leaving a message. He ‘s asks for me and does not say. I owe no one to call me discretly. I think it ‘s XXXX trying to catch me. Please make this go away off my credit report. I have tried hard to fix it and now they have trashed it along with having been harassed for months before contacting you all before. They wrote it off XXXX for {$2600.00} and sent an email to collect again XXXX/XXXXXX/XX/2015 for the XXXX {$.00}. ( 1331942)

 

Submitted on 4/15/15 by a consumer in AL

 


Company:  Delbert Services 

Nature of Complaint: Installment loan; Problems when you are unable to pay 

Result: Company chooses not to provide a public response

Response from Company: Closed with explanation

Complaint:  Took out a loan with western sky for {$2500.00}, and immediately they turned it over to XXXX. Paid {$290.00} over 16 months ( {$4700.00} ). I realized I could no longer pay this ( behind on mortgage/utilies ) and that this extreme interest is illegal in my state ( Georgia ), requested they stop the ACH and we come to an agreement that they ‘ve received their {$2500.00} already and then some. This was either XX/XX/XXXX or XX/XX/XXXX. They stopped the ACH debits, but are still trying to collect {$7000.00}. Do they have the right to collect?. ( 1328484)

 

Submitted on 4/14/15 by a consumer in GA

 


Company:  Delbert Services 

Nature of Complaint: Installment loan; Managing the loan or lease 

Result: Company chooses not to provide a public response

Response from Company: Closed with explanation

Complaint:  I currently reside in XXXX, but this loan was established online when I lived in XXXX, XXXX My XXXX challenge is the validity of the loan since it is prohibited in XXXX, XXXX XXXX. The other, is the interest rates originally 135 % then reduced to the current rate of 84 %. This seems more than the law allows based on XXXX usuary laws. I have already paid Delbert / XXXX more than my original balance of {$2600.00}. Additionally, the amount I owe is more than the original balance. I offered to settle for an amout a friend was willing to give, {$800.00}. They declined and countered for nearly {$2500.00}. I advised them that I have been out of work since XXXX 2015 and could not continue to maintain this loan. Today, they called asking when my payment will be made, Due on the XXXX of each month. I advised the rep. that I no longer wanted to be contacted regarding this matter as my last offer was my best. The call was discontinued.. ( 1311717)

 

Submitted on 4/6/15 by a consumer in MD