Company: Check into Cash, Inc.


Company:  Check into Cash, Inc. 

Nature of Complaint: Title loan; Charged fees or interest I didn’t expect 

Result: 

Response from Company: Closed with explanation

Complaint:  My wife applied for a loan. The title loan company approved loan without my consent. The lady at title loan company signed title and paperwork for me, I didnt sign! There is no camera footage of me even being there when their policy states I should have been.. ( 1369097)

 

Submitted on 5/11/15 by a consumer in MO

 


Company:  Check into Cash, Inc. 

Nature of Complaint: Title loan; Charged fees or interest I didn’t expect 

Result: 

Response from Company: Closed with monetary relief

Complaint:  I applied for a title loan in XX/XX/2014. It was not clearly explained to me that you are paying off mainly interest, very little would go toward the loan princiable. For example I pay XXXX only {$10.00} would be applied toward the principal, the rest would go to interest. No matter how you pay unless you pay the loan off in huge amounts there is no way you can catch up the interest. Now I am struggling to keep up and have fallen late on the loan. When I make a payment it all goes to interest and none is applied toward the princiable. I talked with the regional director for the XXXX California Check into cash to try and work this situation out and have been threaten with losing my vehicle. I have paid approximately XXXX dollars in interest alone. That is more then I borrowed. I have done all I can to pay this loan back and have come to realize that unless I pay it all at once I will not be able to end this cycle. This company targets people who have credit problems and misleads them to believe they are helping. It is only after you have fallen into there trap that you realize it.. ( 1350048)

 

Submitted on 5/1/15 by a consumer in CA

 


Company:  Check into Cash, Inc. 

Nature of Complaint: Title loan; Lender repossessed or sold the vehicle 

Result: 

Response from Company: Closed with explanation

Complaint:  we went and got a title loan for XXXX at check into cash in hays Kansas in may.we were making our payments XXXX a month ( just the intrist and everything we thought was going good.then last week they came took our van and told us we were two months behind, that was last Thursday at XXXX.it was after their bussiness hours so we could n’t contact them until the next day.they told us that they never received our payment for XXXX witch we have a money order reciet for we also have our reciet for XX/XX/XXXX.they lady on the phone said she had received our XXXX payment and had tried to contact her distric manager to lift the repo order.so a couple of days go by my wife finaly is gotten ahold of by the manager who tells her he needs 850 dollars to get our van back their collection department said it was the stores screw up and that they would have to fix it, that was Monday.today the managers boss calls up and tells us that they want {$1900.00} dollars when we tell her we had talked to the manager on mon day she tells us that they do n’t keep records of this and that they had tried to contact us my wifes number has changed but mine that they have called me on before is the same.so they call back a few hours latter and tell us they need a realistic time we can pay this or they will sell the car at auction immediately.. ( 1345269)

 

Submitted on 4/24/15 by a consumer in KS