Company: Banco Popular North America


Company:  Banco Popular North America 

Nature of Complaint: Installment loan; Taking out the loan or lease 

Result: Company chooses not to provide a public response

Response from Company: Closed with explanation

Complaint:  I went to XXXX and filed for a loan their number XXXX, ive spoken with a man named XXXX and XXXX. at ext XXXX and XXXX they claim that when you pay XXXX for the first initial payment, they then will place the money into your bank account. Once they receive the money, they do not place the money into your account and they continue to tell you that they need another XXXX dollars to do the transaction. they are using a phone number for XXXX Illinois and the police department in Illinois stated that they are a fraudulent company claiming to be in XXXX Illinois and after they investigated the company, they found there is no company. They believe this company to be overseas. I have receipt showing money was transacted, text to show they contacted me. Please I need you to return my call regarding this fake company. my number is XXXX and my name is XXXX XXXX. thank you.. ( 1419445)

 

Submitted on 6/17/15 by a consumer in OH

 


Company:  Banco Popular North America 

Nature of Complaint: Installment loan; Problems when you are unable to pay 

Result: Company chooses not to provide a public response

Response from Company: Closed with explanation

Complaint:  I tried several times to change my loan ‘s direct payment from the Popular Community Bank account that I could no longer deposit money to because I moved out of the state of XXXX where they are located, to a new bank account I opened in XXXX Bank. After a XXXX of unsuccessful attempts following the different directions a got from PCB ‘s personnel, I started receiving several calls a day from different phone numbers. Most of the time they called during the day when I ‘m at work unable to pick up my cellphone. Then, a couple of days after that, they started calling my boyfriend, his dad, his grandmother and some roommate I had a year ago when I lived in XXXX. The calls got consistently annoying to me, and everyone else they called. I already paid the debt through the phone, and there is no payment due that is late, but they keep calling.. ( 1313803)

 

Submitted on 4/7/15 by a consumer in DE